Privacy Policy

Effective Date: 1 January 2025

At TakeShop.mw, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Platform. By accessing or using TakeShop.mw, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Information You Provide Directly

  • Account Information: Name, email address, phone number, and password when you create an account.
  • Order Information: Billing and shipping addresses, payment details, and purchase history.
  • Customer Support: Information you provide when contacting us for support or inquiries.

1.2 Information Collected Automatically

  • Usage Data: Information about how you interact with the Platform, including IP address, browser type, device information, and pages visited.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze Platform usage.

1.3 Information from Third Parties

We may receive information from third-party services, such as payment processors or social media platforms, when you interact with them through our Platform.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: Process orders, manage your account, and deliver products.
  • To Improve the Platform: Analyze usage data to enhance functionality and user experience.
  • To Communicate with You: Send order confirmations, updates, and promotional offers.
  • To Ensure Security: Detect and prevent fraud, unauthorized access, and other illegal activities.

3. Sharing Your Information

We may share your information in the following circumstances:

  • With Service Providers: Third-party vendors who assist us with payment processing, delivery, and customer support.
  • For Legal Compliance: When required by law or to protect our rights, property, or safety.
  • With Your Consent: When you explicitly authorize us to share your information.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption and secure payment processing. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your information, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at info@takeshop.mw

6. Cookies and Tracking Technologies

We use cookies to:

  • Enhance your browsing experience.
  • Analyze Platform usage and performance.
  • Deliver targeted advertisements.
  • You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any information.

8. Children’s Privacy

Our Platform is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the Platform after changes constitutes acceptance of the revised policy.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: info@takeshop.mw 
  • Phone: +265 984 94 78 77
  • Address: Crn St David’s St & Glyn Jones, Top floor Al Noor House

By using TakeShop.mw, you agree to the terms of this Privacy Policy. Thank you for trusting us with your personal information!